Contact Us

flowersOne Family Medicine is located in Hood River Oregon in the scenic Columbia River Gorge. 

Update for One Family Medicine Fall 2020

As fall approaches there are a few changes occurring within OFM. As of the end of September Dr Kathleen will be mostly providing non-urgent email consults to current patients while she is out of the office.  Tele-Visits  and phone visits ARE an option and made by special arrangement due to Dr Kathleen’s intermittent availability.  Dr Kathleen will resume normal practice hours after the Thanksgiving holiday.
Please email or call with questions or concerns. See below for specific details.
Email Consults: $75 – these are for CURRENT PATIENTS only to address on-going health issues and plans, or simple new health issues that arise. No urgent issues.  Please email Dr Kathleen directly with concerns and a response will be provided within 72 hours ( Goal of 24-72 hours but may occasionally take longer) .These are being offered to continue your direct care contact with Dr Kathleen that you have come to love and expect. Ideal for check-in’s on current treatment plan, lab orders/results, medication check ins and refills, simple acute support ( colds, stomach bug, UTI etc – please note if more urgent care needed, please use local urgent care. ) If an email consultation is NOT appropriate, I will work to get a Tele-Visit set up with you.  *Please note that insurance cannot be billed for these consults
Tele-Visits and Phone Calls: Open to NEW and CURRENT patients of OFM. Patients will be required to schedule with Dr Kathleen on an as needed basis.These visits will be offered only once weekly or less so please utilize the email consults if able to allow for your needs to be met more quickly.   Insurance may be able to be used for these visits ( subject to specific plan coverage). Cash discounts available as well.

Please feel free to email or call with questions or concerns.


**IMPORTANT** Due to the current outbreak of COvid-19 ALL visits will be conducted via a HIPAA compliant platform. You will need access to a computer or phone with internet access during your appointment. Within 24 hours of your visit you will be emailed a link to the Doxy meeting. Please follow directions for logging in on that email.

TeleMedicine Questions

‘Will my insurance cover this?‘- Insurance will be billed as normal but there is a chance that it may vary. As of now almost all insurances are covering telemedicine visits. A few (American Specialty Health, HealthNet and Cigna)  are unknown at this time but will be billed regardless. It is assumed that they will follow other companies and cover services of telemedicine at this time of crisis.

‘I think I need an exam’– If you have an issue that may need an exam  and do not have symptoms of COvid-19, please contact the office directly via phone or email. We will have in office appointments on a case by case basis.

-Telemedicine visits will run 15-45 minutes long. We can continue moving forward in your treatment and health plan by addressing on-going care, recent labs, etc. New patients can also establish care with a telemedicine visit.

ADDRESS: 216 Cascade Ave #223, Hood River OR.  We are located across from Columbia Center of the Arts and above Allen’s Fine Woodworking.

The Hood River office is located downtown in a beautiful historic brick building at 216 Cascade Avenue on the second floor. Our entrance door is next to Allen’s Fine Woodworking and across from the Columbia Center of the Arts ON CASCADE AVENUE.

Scheduling An Appointment

The easiest way it to book online. Please see link below.

Otherwise call the office directly. If you are looking for a same day appointment, please call the office directly so we can try accommodate you.

Contact Your Doctor

Office Phone: 503-345-0039

Office Fax: 888-391-6497

Dr Kathleen’s email:  [email protected]

Address: 216 Cascade Ave #223 Hood River OR 97031